KVKK Aydınlatma Metni / Personal Data Protection Disclosure
As Mountains of Cappadocia, we process your personal data as the Data Controller in accordance with the Turkish Personal Data Protection Law (KVKK - Law No. 6698).
PERSONAL DATA WE COLLECT
Identity: First name, last name
Contact: Phone number, e-mail address
Reservation: Tour date, number of participants, special requests
Financial: Payment details (processed by authorized payment providers only)
Technical: IP address, browser type, device information
PURPOSES OF PROCESSING
Managing reservation and booking processes
Processing secure payment transactions
Providing customer support and communication
Fulfilling legal obligations
Improving service quality
LEGAL BASIS
Performance of a contract (reservation processing)
Legal obligations (tax, invoicing)
Legitimate interests (fraud prevention, security)
Explicit consent (marketing communications)
DATA SHARING
Your personal data may be shared with authorized payment providers, tour operators, accommodation partners, and government authorities when required by law. Data is not transferred abroad without your explicit consent or a valid legal basis.
DATA RETENTION
Personal data is retained for the duration required by applicable laws or as long as necessary for the purpose of collection.
YOUR RIGHTS UNDER KVKK
Right to learn whether your data is being processed
Right to request information about processing
Right to request correction of inaccurate data
Right to request deletion or destruction of data
Right to object to processing based on legitimate interests
Right to request compensation for damages from unlawful processing
CONTACT
To exercise your rights under KVKK, please contact us through our website contact form or by e-mail.